Elevated errors on long context requests with Claude for Enterprise

Incident Report for Anthropic

Resolved

This incident has been resolved.

Posted May 16, 2025 - 15:18 PDT

Update

Our engineers are continuing to work to fully resolve issues resulting in errors for some long context requests on Claude for Enterprise. We have seen an improvement in success rates, but are still working to fully resolve these issues.

Posted May 15, 2025 - 20:57 PDT

Update

We have seen improvements in success rates on Claude for Enterprise long context requests, and are continuing to work to fully resolve this issue.

Posted May 15, 2025 - 14:33 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 15, 2025 - 12:50 PDT

Investigating

We are currently investigating an issue resulting in some elevated errors on long context requests in Claude for Enterprise. Our engineers are working to resolve these issues as soon as possible, and we will provide additional updates here.

Posted May 15, 2025 - 12:18 PDT

This incident affected: claude.ai.