Elevated errors for requests to Claude 3.5 Sonnet

Incident Report for Anthropic

Resolved

This incident has been resolved.
Posted Oct 30, 2024 - 11:13 PDT

Update

Primarily from 12:38–12:51 UTC, requests to claude-3-5-sonnet-20241022 experienced elevated errors. Since this time, success rates have returned to normal. Free Claude.ai usage has been routed to Haiku, and will be returned to Sonnet 3.5 as soon as possible.
Posted Oct 30, 2024 - 09:13 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 30, 2024 - 07:16 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 30, 2024 - 05:11 PDT
This incident affected: claude.ai, console.anthropic.com, and api.anthropic.com.