Elevated errors on Research

Incident Report for Anthropic

Resolved

This incident has been resolved.
Posted May 09, 2025 - 14:48 PDT

Update

We have identified an issue where some requests using Research on Claude.ai fail to include sources. Sources are being correctly provided to the model in creating its response, but are not being persisted into the chat. Our engineers are working to resolve this issue.
Posted May 09, 2025 - 14:21 PDT

Identified

We have identified an issue where some requests using Research on Claude.ai fail to include sources. Sources are being correctly provided to the model in creating its response, but are not being persisted into the chat. Our engineers are working to resolve this issue.
Posted May 09, 2025 - 12:11 PDT

Investigating

We are currently investigating this issue.
Posted May 09, 2025 - 11:46 PDT
This incident affected: claude.ai.
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