At this time, success rates have returned to normal, and access to 3.5 Sonnet has been restored for free Claude.ai users. We are continuing to closely monitor.
Posted Sep 02, 2024 - 10:29 PDT
Update
We are continuing to work to resolve the underlying issues intermittently impacting API success rates for Claude 3.5 Sonnet and 3 Opus, and to allow free Claude.ai usage to return to 3.5 Sonnet.
Posted Sep 01, 2024 - 23:48 PDT
Update
We are continuing to work to resolve issues affecting Claude 3.5 Sonnet success rates on the API, and other surfaces. We have temporarily redirected free Claude.ai usage to 3 Haiku.
Posted Sep 01, 2024 - 22:12 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 01, 2024 - 21:24 PDT
Investigating
We have identified an issue resulting in elevated errors for Claude 3.5 Sonnet and 3 Opus on the Anthropic API. We are working to resolve this issue, and will provide an update shortly.
Posted Sep 01, 2024 - 20:52 PDT
This incident affected: claude.ai, console.anthropic.com, and api.anthropic.com.