High number of errors for API and Claude.ai

Incident Report for Anthropic

Resolved

This incident has been resolved.

Posted Sep 05, 2024 - 20:58 UTC

Monitoring

From 17:17–17:29 UTC, we saw elevated error rates on the API and Claude.ai across all models. At this time, success rates have returned to normal and we are closely monitoring.

Posted Sep 05, 2024 - 17:40 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 05, 2024 - 17:34 UTC

Investigating

We are currently investigating this issue.

Posted Sep 05, 2024 - 17:32 UTC

This incident affected: claude.ai and api.anthropic.com.