High number of errors for API and Claude.ai

Incident Report for Anthropic

Resolved

This incident has been resolved.

Posted Sep 05, 2024 - 13:58 PDT

Monitoring

From 17:17–17:29 UTC, we saw elevated error rates on the API and Claude.ai across all models. At this time, success rates have returned to normal and we are closely monitoring.

Posted Sep 05, 2024 - 10:40 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 05, 2024 - 10:34 PDT

Investigating

We are currently investigating this issue.

Posted Sep 05, 2024 - 10:32 PDT

This incident affected: claude.ai and api.anthropic.com.