Elevated errors on Claude 3.5 Sonnet

Incident Report for Anthropic

Resolved

This incident has been resolved.
Posted Sep 04, 2024 - 21:28 UTC

Monitoring

We have applied a fix and are currently monitoring. Free Claude.ai usage has been temporarily directed to Haiku.
Posted Sep 04, 2024 - 17:49 UTC

Identified

We have identified a recurrence of impact to Claude 3.5 Sonnet success rates on the API and other surfaces. We are working on a fix.
Posted Sep 04, 2024 - 17:28 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 04, 2024 - 17:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 04, 2024 - 15:16 UTC

Identified

3.5-sonnet is seeing elevated error rates
Posted Sep 04, 2024 - 12:39 UTC
This incident affected: claude.ai, console.anthropic.com, and api.anthropic.com.