Elevated errors on Claude 3.5 Sonnet

Incident Report for Anthropic

Resolved

This incident has been resolved.

Posted Sep 04, 2024 - 14:28 PDT

Monitoring

We have applied a fix and are currently monitoring. Free Claude.ai usage has been temporarily directed to Haiku.

Posted Sep 04, 2024 - 10:49 PDT

Identified

We have identified a recurrence of impact to Claude 3.5 Sonnet success rates on the API and other surfaces. We are working on a fix.

Posted Sep 04, 2024 - 10:28 PDT

Update

We are continuing to monitor for any further issues.

Posted Sep 04, 2024 - 10:24 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 04, 2024 - 08:16 PDT

Identified

3.5-sonnet is seeing elevated error rates

Posted Sep 04, 2024 - 05:39 PDT

This incident affected: claude.ai, console.anthropic.com, and api.anthropic.com.