Elevated errors on the API and other surfaces

Incident Report for Anthropic

Resolved

This incident has been resolved.
Posted Sep 10, 2024 - 12:02 PDT

Monitoring

We saw recurrence on all Claude 3 models, and have applied an additional fix. We have seen success rates return to normal and are monitoring closely.
Posted Sep 10, 2024 - 11:48 PDT

Identified

We have identified a recurrence of errors on Claude 3 Haiku, and are working to fully resolve this issue.
Posted Sep 10, 2024 - 11:41 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 10, 2024 - 11:34 PDT

Identified

We have identified an issue affecting traffic to Claude 3 models, and are working to apply a fix. Claude 3.5 Sonnet is unaffected.
Posted Sep 10, 2024 - 11:31 PDT

Investigating

We are currently investigating this issue.
Posted Sep 10, 2024 - 11:27 PDT
This incident affected: claude.ai, console.anthropic.com, and api.anthropic.com.