Errors when attempting to purchase API credits

Incident Report for Anthropic

Resolved

This incident has been resolved.

Posted May 09, 2025 - 23:33 PDT

Monitoring

Credit purchases are currently functional. We are still waiting on confirmation that the underlying issue is completely fixed.

Posted May 09, 2025 - 22:34 PDT

Identified

We have identified an issue resulting in some users experiencing errors when attempting to purchase API credits via the Anthropic Console, and are working to resolve this issue.

Posted May 09, 2025 - 21:17 PDT

This incident affected: console.anthropic.com.