Elevated errors for some 3.5 Sonnet users

Incident Report for Anthropic

Resolved

This incident has been resolved.
Posted Aug 15, 2024 - 18:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 15, 2024 - 17:33 UTC

Identified

We have identified the issue that is causing some users to see elevated errors when using 3.5 Sonnet, and are working on a fix.
Posted Aug 15, 2024 - 16:42 UTC

Investigating

We are currently investigating an issue that is resulting in elevated errors for some users of Claude 3.5 Sonnet.
Posted Aug 15, 2024 - 16:18 UTC
This incident affected: claude.ai, console.anthropic.com, and api.anthropic.com.