Errors with images on Claude.ai conversations with Claude Sonnet 4

Incident Report for Anthropic

Resolved

This incident has been resolved.

Posted May 22, 2025 - 14:44 PDT

Identified

We have identified an issue preventing image use for some users in conversations with Claude Sonnet 4. Our engineers are working to resolve this issue as quickly as possible.

Posted May 22, 2025 - 12:42 PDT

This incident affected: claude.ai.