Elevated Errors on Claude 3.5 Sonnet

Incident Report for Claude

Resolved

From 11:03–16:37 UTC, some users experienced elevated errors on requests to Claude 3.5 Sonnet. This issue is now resolved.
Posted Sep 25, 2024 - 17:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 25, 2024 - 15:20 UTC

Investigating

We are currently investigating this issue.
Posted Sep 25, 2024 - 13:41 UTC
This incident affected: claude.ai, platform.claude.com (formerly console.anthropic.com), and Claude API (api.anthropic.com).