This incident has been resolved, and free Claude.ai usage has been returned to 3.5 Sonnet.
Posted Oct 28, 2024 - 22:15 PDT
Monitoring
We are monitoring success rates at normal levels. Claude.ai free usage remains on Haiku, and will be restored to 3.5 Sonnet as soon as possible.
Posted Oct 28, 2024 - 21:33 PDT
Identified
We are working to resolve a recurrence of errors impacting requests to Claude 3.5 Sonnet's latest version.
Posted Oct 28, 2024 - 20:57 PDT
Monitoring
We have applied a fix and are monitoring success rates returning to normal. Free Claude.ai usage has been temporarily routed to Haiku, and will be returned to normal as soon as possible.
Posted Oct 28, 2024 - 20:08 PDT
Investigating
We are currently investigating an elevated error rate on claude-3-5-sonnet-20241022.
Posted Oct 28, 2024 - 19:26 PDT
This incident affected: claude.ai, console.anthropic.com, and api.anthropic.com.