Elevated errors on requests to Claude 3.5 and 3.7 Sonnet

Incident Report for Anthropic

Resolved

This incident has been resolved.
Posted Apr 09, 2025 - 14:11 PDT

Monitoring

Success rates across all models have returned to normal, and we are closely monitoring to prevent any further recurrence.
Posted Apr 09, 2025 - 13:19 PDT

Update

We have seen success rates return to normal for Claude 3.5 Sonnet (both versions), but are continuing to work to fully resolve elevated errors impacting requests to Claude 3.7 Sonnet.
Posted Apr 09, 2025 - 13:03 PDT

Update

We are continuing to work to resolve issues resulting in elevated errors for some users on requests to Claude Sonnet models.
Posted Apr 09, 2025 - 10:56 PDT

Identified

We have identified an issue resulting in elevated errors on Claude 3.5 Sonnet, both June and October versions, for some users. We are working to resolve this and will provide an update as soon as possible.
Posted Apr 09, 2025 - 09:27 PDT

Update

We are continuing to investigate this issue.
Posted Apr 09, 2025 - 09:09 PDT

Investigating

We are currently investigating this issue.
Posted Apr 09, 2025 - 09:07 PDT
This incident affected: claude.ai, console.anthropic.com, and api.anthropic.com.