This incident has been resolved. Free Claude.ai usage has been returned to 3.5 Sonnet.
Posted Oct 21, 2024 - 11:54 PDT
Monitoring
We have identified a further fix for the issue, and have seen success rates return to normal. We are closely monitoring, and free Claude.ai usage will be returned to 3.5 Sonnet as soon as possible.
Posted Oct 21, 2024 - 10:03 PDT
Update
We are continuing to work to resolve elevated error rates affecting requests to some models. Free Claude.ai usage has been temporarily moved to Claude 3 Haiku.
Posted Oct 21, 2024 - 09:25 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 21, 2024 - 08:48 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 21, 2024 - 08:30 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 21, 2024 - 07:34 PDT
Investigating
We are currently investigating this issue.
Posted Oct 21, 2024 - 06:57 PDT
This incident affected: claude.ai, console.anthropic.com, and api.anthropic.com.