Claude App and API connectivity errors

Incident Report for Claude

Resolved

This incident has been resolved.
Posted Sep 22, 2025 - 21:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 22, 2025 - 21:10 UTC

Update

Services have been restored. We continue to investigate the issue and prevent reoccurrence.
Posted Sep 22, 2025 - 21:08 UTC

Update

We are seeing restored service on some endpoints. We are continuing to investigate the issue.
Posted Sep 22, 2025 - 21:04 UTC

Update

We are continuing to investigate this issue.
Posted Sep 22, 2025 - 21:02 UTC

Investigating

We are currently investigating this issue.
Posted Sep 22, 2025 - 20:58 UTC
This incident affected: claude.ai, platform.claude.com (formerly console.anthropic.com), Claude API (api.anthropic.com), and Claude Code.