Identified - Starting August 15th, we have had problems with our upgrade flow. This was preventing upgraded accounts from getting their expected rate limit increases and expanded model access (Opus).

We have identified the underlying issue and are working on a mitigation for impacted accounts.

Aug 19, 2025 - 00:01 UTC
claude.ai Operational
90 days ago
99.11 % uptime
Today
console.anthropic.com Operational
90 days ago
99.41 % uptime
Today
api.anthropic.com Operational
90 days ago
99.5 % uptime
Today
Claude Code Operational
90 days ago
99.52 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 19, 2025

Unresolved incident: Subscription Upgrade Broken.

Aug 18, 2025
Resolved - This incident has been resolved.
Aug 18, 23:55 UTC
Identified - Starting August 15th, we have had problems with our upgrade flow. This was preventing upgraded accounts from getting their expected rate limit increases and expanded model access (Opus).

We have identified the underlying issue and are working on a mitigation for impacted accounts.

Aug 18, 20:30 UTC
Resolved - This incident has been resolved.
Aug 18, 19:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 18, 19:05 UTC
Investigating - We are currently investigating this issue.
Aug 18, 17:47 UTC
Resolved - This incident has been resolved.
Aug 18, 10:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 07:59 UTC
Update - We are continuing to investigate this issue.
Aug 18, 07:59 UTC
Investigating - We are currently investigating this issue.
Aug 18, 07:49 UTC
Resolved - This incident has been resolved.
Aug 18, 07:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 07:33 UTC
Investigating - We are currently investigating this issue.
Aug 18, 07:11 UTC
Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025
Resolved - This incident has been resolved.
Aug 14, 14:51 UTC
Investigating - We are currently investigating an issue where we are seeing an elevated error rate across all models and products.
Aug 14, 13:45 UTC
Aug 13, 2025
Resolved - As of 1:10 PT / 9:10 UTC errors have returned to the baseline.
Aug 13, 08:50 UTC
Investigating - We are seeing an elevated amount of errors on Sonnet 3.6 since 22:30 PT / 6:30 UTC.
Aug 13, 07:12 UTC
Aug 12, 2025
Resolved - As of 6:55 PT / 13:55 UTC we have mitigated the incident.
Aug 12, 14:16 UTC
Investigating - We're seeing a repeat of the incident that happened earlier today, with an increase of errors on Claude Sonnet 3.7 since 6:00 PT / 13:00 UTC.
Aug 12, 13:50 UTC
Resolved - As of 13:15 UTC / 6:15 PT we have mitigated the incident.
Aug 12, 11:32 UTC
Investigating - Since 23:55 PT we have seen an increase of errors on the Claude Sonnet 3.7 model.
Aug 12, 08:56 UTC
Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025
Resolved - This incident has been resolved.
Aug 7, 17:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 02:42 UTC
Aug 6, 2025

No incidents reported.

Aug 5, 2025
Resolved - This incident has been resolved.
Aug 5, 20:28 UTC
Investigating - We are currently investigating elevated errors on requests to Claude 4 Sonnet on the API, Claude.ai, and the Anthropic Console.
Aug 5, 20:08 UTC
Resolved - This incident has been resolved.
Aug 5, 09:09 UTC
Update - We are continuing to monitor for any further issues.
Aug 5, 08:34 UTC
Monitoring - Haiku 3 experienced elevated errors starting at 1am PDT / 8am UTC, lasting 20 minutes. We are monitoring the results.
Aug 5, 08:33 UTC
Investigating - We are currently investigating this issue.
Aug 5, 08:29 UTC