Resolved -
This incident has been resolved.
Jul 9, 23:09 UTC
Update -
From 21:36–21:52, users were unable to access Claude.ai or the Anthropic Console. This issue has been resolved, but we are continuing to work to resolve an issue which is resulting in a low rate of errors for users of Claude.ai, including artifact publishing. We will provide additional updates as soon as possible.
Jul 9, 22:08 UTC
Update -
The login issues starting at 21:36 UTC are additionally impacting access to the Anthropic Console. The Anthropic API is not affected.
Jul 9, 21:49 UTC
Update -
Our engineers are still working to resolve an issue impacting Claude.ai which is resulting in some users experiencing elevated errors, and the unavailability of published artifacts. Starting from 21:36 UTC we are aware of an issue preventing people from logging in, and are working to resolve this as quickly as possible.
Jul 9, 21:41 UTC
Update -
We are continuing to work to fully resolve issues impacting a small number of requests to Claude.ai. Published artifacts remain unavailable, and we are working to re-enable all functionality as soon as possible.
Jul 9, 04:27 UTC
Update -
We are continuing to work to resolve an issue causing errors for some Claude.ai users. As a result of these issues, artifact publishing is currently unavailable.
Jul 9, 02:02 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jul 9, 00:46 UTC
Investigating -
We are currently investigating an issue resulting in elevated errors on Claude.ai, unrelated to model availability.
Jul 9, 00:11 UTC