Resolved -
This incident has been resolved.
Aug 25, 20:39 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 25, 20:18 UTC
Identified -
The issue has been identified and a fix is being implemented.
Aug 25, 20:14 UTC
Investigating -
Claude.ai is failing to downgrade MCP connections to SSE for a limited number of MCP servers. We are currently investigating.
Aug 25, 19:02 UTC
Resolved -
We have resolved the underlying issue and Team plan organizations should now be able to add more members.
Aug 19, 18:01 UTC
Update -
The fix will be rolled out in the next few hours. We will provide another update when it has been fully deployed.
Aug 19, 13:39 UTC
Identified -
We have identified an issue that, since August 18, has caused Team plan organizations to be unable to add more members. We are working on a fix.
Aug 19, 12:35 UTC
Resolved -
This incident has been resolved. Affected customers have had their rate limit increases and model access granted. We will be contacting affected customers directly with more information and to provide next steps.
Aug 19, 01:56 UTC
Identified -
Starting August 15th, we have had problems with our upgrade flow. This was preventing upgraded accounts from getting their expected rate limit increases and expanded model access (Opus).
We have identified the underlying issue and are working on a mitigation for impacted accounts.
Aug 19, 00:01 UTC
Resolved -
This incident has been resolved.
Aug 18, 23:55 UTC
Identified -
Starting August 15th, we have had problems with our upgrade flow. This was preventing upgraded accounts from getting their expected rate limit increases and expanded model access (Opus).
We have identified the underlying issue and are working on a mitigation for impacted accounts.
Aug 18, 20:30 UTC
Resolved -
As of 6:55 PT / 13:55 UTC we have mitigated the incident.
Aug 12, 14:16 UTC
Investigating -
We're seeing a repeat of the incident that happened earlier today, with an increase of errors on Claude Sonnet 3.7 since 6:00 PT / 13:00 UTC.
Aug 12, 13:50 UTC