Resolved -
This incident has been resolved.
May 8, 08:03 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 8, 07:57 PDT
Identified -
The Claude 3.7 Sonnet issues have been resolved. Claude 3.5 Haiku errors are still being investigated.
May 8, 07:46 PDT
Update -
We've started having errors on Claude 3.7 Sonnet as well.
May 8, 07:20 PDT
Investigating -
We are currently investigating elevated errors on requests to Claude 3.5 Haiku and 3.7 Sonnet on the API, Claude.ai, and the Anthropic Console.
May 8, 07:08 PDT
Resolved -
This incident has been resolved.
May 7, 22:15 PDT
Investigating -
We are currently investigating elevated errors on requests to Claude 3.5 Haiku on the API, Claude.ai, and the Anthropic Console.
May 7, 22:02 PDT
Resolved -
This incident has been resolved.
Apr 30, 08:24 PDT
Monitoring -
Since 12:30 UTC users of the Claude.ai offering have been experiencing elevated errors using the 3.7 Sonnet model. Users of the Pro and Max plans have been unaffected. We've identified and mitigated the root cause and are monitoring the current state.
Apr 30, 07:56 PDT
Resolved -
This incident has been resolved.
Apr 29, 09:35 PDT
Monitoring -
The issue resulting in elevated error rates on requests to some models, including Claude 3.7 Sonnet, has been resolved. We are currently monitoring closely to ensure no further recurrence.
Apr 29, 09:08 PDT
Identified -
We have identified a hypothesis and we are working on mitigating the issue.
Apr 29, 08:21 PDT
Update -
We are continuing to investigate this issue.
Apr 29, 07:54 PDT
Investigating -
We are seeing errors being returned across all Claude models.
Apr 29, 07:21 PDT