Elevated errors on long context requests with Claude for Enterprise
Update - We have seen improvements in success rates on Claude for Enterprise long context requests, and are continuing to work to fully resolve this issue.
May 15, 2025 - 14:33 PDT
Identified - The issue has been identified and a fix is being implemented.
May 15, 2025 - 12:50 PDT
Investigating - We are currently investigating an issue resulting in some elevated errors on long context requests in Claude for Enterprise. Our engineers are working to resolve these issues as soon as possible, and we will provide additional updates here.
May 15, 2025 - 12:18 PDT
Uptime over the past 90 days. View historical uptime.
claude.ai Degraded Performance
90 days ago
99.42 % uptime
Today
console.anthropic.com Operational
90 days ago
99.47 % uptime
Today
api.anthropic.com Operational
90 days ago
99.48 % uptime
Today
api.anthropic.com - Beta Features Operational
90 days ago
99.97 % uptime
Today
anthropic.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 15, 2025

Unresolved incident: Elevated errors on long context requests with Claude for Enterprise.

May 14, 2025

No incidents reported.

May 13, 2025
Errors when logging into Claude.ai
Resolved - This incident has been resolved.
May 13, 13:50 PDT
Identified - The issue has been identified and a fix is being implemented.
May 13, 13:12 PDT
Investigating - We are currently investigating this issue.
May 13, 13:00 PDT
May 12, 2025
Elevated errors on Claude.ai and the Anthropic Console
Resolved - This incident has been resolved.
May 12, 13:58 PDT
Identified - We have resolved the issue affecting the Anthropic Console, and are continuing to work to address an issue preventing some users from being able to log into Claude.ai. We will provide additional updates as soon as possible.
May 12, 13:53 PDT
Investigating - We are currently investigating an issue resulting in errors on Claude.ai and console.anthropic.com. The Anthropic API is unaffected, and our engineers are working to resolve this issue as quickly as possible.
May 12, 13:32 PDT
Elevated 500 Internal Server Errors for API and Claude.ai
Resolved - This incident has been resolved.
May 12, 04:34 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 04:12 PDT
Identified - The issue has been identified and a fix is being implemented.
May 12, 04:05 PDT
Update - We are continuing to investigate this issue.
May 12, 03:40 PDT
Update - We are continuing to investigate this issue.
May 12, 02:12 PDT
Investigating - We are currently investigating this issue.
May 12, 01:19 PDT
May 11, 2025
Elevated errors for requests to Claude 3.7 Sonnet
Resolved - This incident has been resolved.
May 11, 21:54 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 21:43 PDT
Investigating - We are currently investigating elevated errors on requests to Claude 3.7 Sonnet on the API, Claude.ai, and the Anthropic Console.
May 11, 21:10 PDT
May 10, 2025

No incidents reported.

May 9, 2025
Errors when attempting to purchase API credits
Resolved - This incident has been resolved.
May 9, 23:33 PDT
Monitoring - Credit purchases are currently functional. We are still waiting on confirmation that the underlying issue is completely fixed.
May 9, 22:34 PDT
Identified - We have identified an issue resulting in some users experiencing errors when attempting to purchase API credits via the Anthropic Console, and are working to resolve this issue.
May 9, 21:17 PDT
Elevated errors in the API
Resolved - Issue has been identified and resolved.
May 9, 23:19 PDT
Investigating - Currently investigating a spike in 500 errors in the API
May 9, 22:51 PDT
Elevated errors on Research
Resolved - This incident has been resolved.
May 9, 14:48 PDT
Update - We have identified an issue where some requests using Research on Claude.ai fail to include sources. Sources are being correctly provided to the model in creating its response, but are not being persisted into the chat. Our engineers are working to resolve this issue.
May 9, 14:21 PDT
Identified - We have identified an issue where some requests using Research on Claude.ai fail to include sources. Sources are being correctly provided to the model in creating its response, but are not being persisted into the chat. Our engineers are working to resolve this issue.
May 9, 12:11 PDT
Investigating - We are currently investigating this issue.
May 9, 11:46 PDT
Elevated errors for requests to Claude 3.5 Haiku
Resolved - From 19:36–19:59 UTC, requests to Claude 3.5 and 3 Haiku experienced elevated errors. This issue has now been resolved.
May 9, 13:02 PDT
Investigating - We are currently investigating elevated errors on requests to Claude 3.5 Haiku on the API, Claude.ai, and the Anthropic Console.
May 9, 12:44 PDT
May 8, 2025
Elevated errors for Haiku 3 and Haiku 3.5
Resolved - This incident has been resolved.
May 8, 18:19 PDT
Identified - The issue has been identified and a fix is being implemented.
May 8, 17:41 PDT
Elevated errors for requests to Claude 3.5 Sonnet
Resolved - This incident has been resolved.
May 8, 08:36 PDT
Investigating - We are currently investigating elevated errors on requests to Claude 3.5 Sonnet on Claude.ai.
May 8, 08:23 PDT
Elevated errors for requests to Claude 3.5 Haiku
Resolved - This incident has been resolved.
May 8, 08:03 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 07:57 PDT
Identified - The Claude 3.7 Sonnet issues have been resolved. Claude 3.5 Haiku errors are still being investigated.
May 8, 07:46 PDT
Update - We've started having errors on Claude 3.7 Sonnet as well.
May 8, 07:20 PDT
Investigating - We are currently investigating elevated errors on requests to Claude 3.5 Haiku and 3.7 Sonnet on the API, Claude.ai, and the Anthropic Console.
May 8, 07:08 PDT
May 7, 2025
Elevated errors for requests to Claude 3.5 Haiku
Resolved - This incident has been resolved.
May 7, 22:15 PDT
Investigating - We are currently investigating elevated errors on requests to Claude 3.5 Haiku on the API, Claude.ai, and the Anthropic Console.
May 7, 22:02 PDT
Elevated errors for requests to Claude 3 Sonnet
Resolved - This incident has been resolved.
May 7, 15:00 PDT
Identified - The issue has been identified and a fix is being implemented.
May 7, 14:52 PDT
Elevated errors on Claude 3.7 Sonnet
Resolved - This incident has been resolved.
May 7, 14:05 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 13:39 PDT
Investigating - We are currently investigating this issue.
May 7, 13:07 PDT
May 6, 2025
Elevated errors on Claude 3.7 Sonnet
Resolved - This incident has been resolved.
May 6, 00:27 PDT
Update - We are continuing to monitor for any further issues.
May 6, 00:17 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 00:17 PDT
Investigating - We are currently investigating this issue.
May 5, 23:50 PDT
May 5, 2025
May 4, 2025

No incidents reported.

May 3, 2025
Elevated Errors on Haiku 3.5
Resolved - This incident has been resolved.
May 3, 07:57 PDT
Update - We are continuing to investigate this issue.
May 3, 07:55 PDT
Update - We are continuing to investigate this issue.
May 3, 07:15 PDT
Investigating - We are currently investigating this issue.
May 3, 07:15 PDT
May 2, 2025
Elevated errors on Claude 3 Opus
Resolved - This incident has been resolved.
May 2, 16:44 PDT
Investigating - We are currently investigating this issue.
May 2, 16:05 PDT
May 1, 2025
SSO Sign-In Issues
Resolved - This incident has been resolved.
May 1, 10:01 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 1, 09:05 PDT
Identified - The issue has been identified and a fix is being implemented. We expect this to be fully fixed within 2 hours.
May 1, 07:14 PDT
Investigating - We were alerted this morning to issues that would prevent enterprise customers from signing in using SSO.
May 1, 07:13 PDT
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